In the world of management consulting, high-powered and often
expensive contractors infiltrate all levels of a company to determine
how it can run more efficiently--sorting out what sucks up the most
money and what can be cut. Large corporations with loads of money to
save are often open to the process. Paying a few million to save a
billion is quite the bargain.
But what if that large corporation
is actually a really big company? One that's headquartered in
Washington with more than 1.8 million employees in offices in every
state and every major country. One with an annual budget of, say, $3
trillion.
What if that company is... the government?
Enter Nancy Killefer, Barack Obama's nominee to be the government's chief performance officer,
a title with a not so-so-subtle nod to the private sector. Which is
exactly the point. The new position is Obama's creation, and an
indication that he thinks the federal government can, and should, be
run a bit more like a company with goals to reach and money to save.
"In order to make investments that we need, we'll have to cut the
spending that we don't, and I'll be relying on Nancy to help guide that
process," Obama told reporters early Wednesday.
So to make it run smoother, faster and, of course, cheaper, Obama brought in Killefer, a partner with global consulting group McKinsey & Company
that is widely respected in management consulting circles as one of the
industries biggest firms. When nominating her, Obama said that Killefer
will meet with cabinet officials to determine "how they can run their
agencies with greater efficiency, transparency and accountability." She
will set performance standards for federal agencies and monitor the
progress of department heads. In essence, she'll be the government's
management consultant with broad authority (and backing from Obama) to
search for government processes that have either outlived their
usefulness or never worked in the first place.
On the question of
power, how much weight Killefer's suggestions will carry won't depend
on how well she does her job.
Rather, her effectiveness will depend on Obama and on his managing
style.
As the decider, he'll have to figure how much credence he
wants give to her suggestions. Alone, Killefer won't have the authority
to make broad changes to administrative infrastructure. But if Obama
hears her out when she reports that, for instance, the Attorney General
is wasting thousands of dollars on an antiquated way of coordinating
conference calls (which a source at Justice tells NEWSWEEK is indeed
true), her suggestions could help streamline some of the ways
Washington works.
But if Obama decides to just set the ball
rolling and limit Killefer's access to him, Killefer and her staff are
likely to be perceived as auditors who come with little consequence.
And since government departments traditionally have little incentive to
innovate, if neither Obama nor department heads give the new chief
performance officer much consideration, she may find that the
department sucking up the most resources with little to show...is her
own.